Contact
Talk to our team
Tell us what you need and we will reply by email or phone. If you prefer, message us directly on WhatsApp.
Send us a message
How can we help?
We answer questions about the products we sell and about orders placed on this site. The most common requests are:
- Information about ABLE PE and ABLE VP capsules, ABLE Serum and Lisse France collagen: what each product contains and how to use it according to its label.
- Questions about an order placed in the online store: confirmation, delivery details or a change of address.
- Help choosing between one product and another before you buy.
- Questions about the articles on our cell therapy blog.
What happens after you write to us?
We read every message and reply through the channel you prefer, email or phone, in English or Spanish. To help us answer faster, include the product you are interested in and, if your question is about a purchase, the order number and the email you used at checkout.
Guides by condition
If your question is about a particular condition, the guide may already answer part of it. Each one explains in plain language what is being studied and where an oral supplement fits, which is beside professional care and never instead of it:
Frequently asked questions
Can you tell me if the product will help my condition?
No. We can share the product information and its label, but whether a supplement is right for you is a decision for your doctor, who knows your history and your medication.
How do I check the status of my order?
Write to us with your order number and the email you used at checkout, through the form, by email or on WhatsApp, and we will reply with the details.
Which languages do you answer in?
English and Spanish. Write to us in whichever you prefer.
Which products do you sell?
ABLE PE and ABLE VP capsules, ABLE Serum and Lisse France collagen. The products section of the site lists each one with its contents and its price; if you are deciding between two of them, write to us and we will send you the information for both.
Do the capsules contain living stem cells?
No. They are placenta-extract capsules and they are a wellness supplement, not a medical treatment: they do not contain living stem cells and they do not replace a clinical procedure or your doctor’s instructions.
Can I call instead of writing?
Yes. You can call 917-562-8568 or 917-464-3049, or message 917-562-8568 on WhatsApp. If you prefer to put it in writing, the form on this page and the email address reach the same team.